Reviews for AdBlock for Firefox
AdBlock for Firefox by AdBlock
Review by Firefox user 14441358
Rated 1 out of 5
by Firefox user 14441358, 8 years agoI don't trust sell-out extensions that claim to block adds but opt for "non-obtrusive adds" to be allowed. This is a con, a way to get paid from both directions and flies in the face of any concept of ADD BLOCKING and PRIVACY. In the first bullet point of AdBlocks own description they claim "All Adds blocked by default", but that is not true according to their privacy policy or need to enter settings and turn off "acceptable add permission". So which is it? All adds, most or some? Is a little honesty too much to ask for, how about full disclosure?
AddBlock : Don't give a pat on the head reply and tag a bunch of articles or send me on an errand to debug your program. Comments made to others who have similar problems have been untenable when all they will do is uninstall your extension and install Ghostery, Privacy Badger, or a dozen other extensions that do not require the efforts you tender. Useless redirects are a smoke screen strategy to hide a lack of substance in a response when one is taken to task. I can see why this is a challenge when the typical "OMG what a great add blocker, I don't now how I ever got anything done before, LOL ;) " reviewer has no clue.
AddBlock : Don't give a pat on the head reply and tag a bunch of articles or send me on an errand to debug your program. Comments made to others who have similar problems have been untenable when all they will do is uninstall your extension and install Ghostery, Privacy Badger, or a dozen other extensions that do not require the efforts you tender. Useless redirects are a smoke screen strategy to hide a lack of substance in a response when one is taken to task. I can see why this is a challenge when the typical "OMG what a great add blocker, I don't now how I ever got anything done before, LOL ;) " reviewer has no clue.
Developer response
posted 8 years agoHi, and thanks for your comments. Thanks especially for pointing out the oversight in AdBlock's description in the AMO. We'll get that corrected ASAP.
The Acceptable Ads program isn't a con. It's a compromise, a way to help creators get the revenue they need to keep creating the content we all enjoy, while protecting us all from the truly bad ads nobody wants. The vast majority of our users are grateful for this middle way. Folks who want a scorched-earth approach are welcome to check out uBlock Origin. Its developer has a different philosophy than we do, so it meets a need we have chosen not to.
I know it's frustrating to ask for help, only to be told to try a complicated-looking series of debugging steps. We do this for a few reasons. Sometimes we ask our users to help troubleshoot issues that we can't reproduce. Much of the time, the steps we suggest are the result of successful troubleshooting; that is, they are the solution. We never want our users to feel they're getting a runaround or being directed to useless information. If we get something wrong in a support article and we are taken to task, whenever possible I'll fix it then and there. With one person supporting 65M users, we can't devote the in-depth 1:1 time we would all prefer. Last but not least, product reviews (along with Twitter and Facebook) aren't the best place to troubleshoot issues. It's much better to open a ticket on our support portal, help.getadblock.com.
If you've run into an issue and neither our responses to other reviews nor our knowledge base has helped, I encourage you to open a ticket. I'll be happy to dig in as much as needed to get things working for you again. :)
- Rhana, AdBlock Community Manager
The Acceptable Ads program isn't a con. It's a compromise, a way to help creators get the revenue they need to keep creating the content we all enjoy, while protecting us all from the truly bad ads nobody wants. The vast majority of our users are grateful for this middle way. Folks who want a scorched-earth approach are welcome to check out uBlock Origin. Its developer has a different philosophy than we do, so it meets a need we have chosen not to.
I know it's frustrating to ask for help, only to be told to try a complicated-looking series of debugging steps. We do this for a few reasons. Sometimes we ask our users to help troubleshoot issues that we can't reproduce. Much of the time, the steps we suggest are the result of successful troubleshooting; that is, they are the solution. We never want our users to feel they're getting a runaround or being directed to useless information. If we get something wrong in a support article and we are taken to task, whenever possible I'll fix it then and there. With one person supporting 65M users, we can't devote the in-depth 1:1 time we would all prefer. Last but not least, product reviews (along with Twitter and Facebook) aren't the best place to troubleshoot issues. It's much better to open a ticket on our support portal, help.getadblock.com.
If you've run into an issue and neither our responses to other reviews nor our knowledge base has helped, I encourage you to open a ticket. I'll be happy to dig in as much as needed to get things working for you again. :)
- Rhana, AdBlock Community Manager
3,531 reviews
- Rated 1 out of 5by jht, 4 days agokeeps sending me it's own pop-up ad for premium blocking. pure ass
- Rated 4 out of 5by Eetu, 8 days ago
- Rated 4 out of 5by Firefox user 20008881, 11 days ago
- Rated 1 out of 5by Windows 10, 21 days ago
- Rated 5 out of 5by Aoi, 21 days ago
- Rated 5 out of 5by 𝕸𝖖𝖗𝖙𝖎𝖓., 23 days ago
Developer response
posted 22 days agoThanks for your support! Please feel free to send us a note at help@getadblock.com for any assistance. — Kat C., AdBlock Support- Rated 5 out of 5by RealChuvak, a month ago
- Rated 5 out of 5by theMuck, a month ago
- Rated 5 out of 5by Firefox user 19926466, 2 months ago
Developer response
posted a month agoSo glad AdBlock has made it easier to use the internet! If you have questions or feature requests, please let us know. You can reach us via email at help@getadblock.com. — Kat C., AdBlock Support- Rated 1 out of 5by Firefox user 19906142, 2 months ago
- Rated 2 out of 5by webeza, 2 months agoWe get this app for blocking ads that open without authorization and well, today I had it. Every single time I open firefox in a hurry to research something and I am done typing... oh... there is the big huge adblock window blocking me from continuing my tasks and everything I typed well... it did not get typed... Yep, I will disable and remove adblock today and move on with something else that is not this rude.
Developer response
posted a month agoWe show a page when we update the extension to remind you of the work we are doing and let you know about any new Premium features. You can disable the page if you'd prefer not to see it: Click the AdBlock icon in the browser toolbar > gear icon > General tab and deselect the option Allow AdBlock to show occasional promotional messages. Feel free to email us at help@getadblock.com with questions. — Kat C., AdBlock Support - Rated 2 out of 5by Johann, 2 months agoConstantly push ads of their own, even opening whole tabs while I am typing in another window.
Developer response
posted a month agoWe show a page when we update the extension to remind you of the work we are doing and let you know about any new Premium features. You can disable the page if you'd prefer not to see it: Click the AdBlock icon in the browser toolbar > gear icon > General tab and deselect the option Allow AdBlock to show occasional promotional messages. Feel free to reach out to us at help@getadblock.com with questions or feedback. — Kat C., AdBlock Support - Rated 1 out of 5by Firefox user 19898777, 2 months ago
Developer response
posted a month agoEsse não é o comportamento esperado. Por favor, entre em contato conosco pelo e-mail help@getadblock.com para obter assistência. — Kat C., AdBlock SupportDeveloper response
posted a month agoThanks for your feedback. If you have any questions or feature requests, you can reach out to us at help@getadblock.com. — Kat C., AdBlock Support- Rated 1 out of 5by Firefox user 19884919, 3 months ago광고 차단 성능이 기대 이하입니다.
||life.moyiza.kr/common/process/stat.php 같은 기본적인 항목조차 제대로 차단하지 못합니다.
전반적인 완성도가 아쉬워, 다시 사용할 일은 없을겁니다! 완전 쓰레기 입니다.Developer response
posted a month agoIf you choose to try the extension again, please reach out to us at help@getadblock.com so we can help with your settings. — Kat C., AdBlock Support - Rated 1 out of 5by Firefox user 19878602, 3 months agoIt's supposed to block ads but instead it CREATES NEW ADS OF ITS OWN and imposes them over whatever I'm doing, even if I'm fullscreened watching a youtube video. Literally braindead developer decision; this garbage deserves 0 stars.
Developer response
posted a month agoWe show a page when we update the extension to remind you of the work we are doing and let you know about any new Premium features. You can disable the page if you'd prefer not to see it: Click the AdBlock icon in the browser toolbar > gear icon > General tab and deselect the option Allow AdBlock to show occasional promotional messages. Feel free to reach out to us at help@getadblock.com with any questions. — Kat C., AdBlock Support Developer response
posted a month agoTo troubleshoot, click the AdBlock icon in the browser's toolbar > Gear icon > Filter lists tab. Make sure you are subscribed to EasyList and Anti-Circumvention filter lists. Click 'Update now' to fetch updates to your filter lists. Reload any pages with ads. If this doesn't fix the issue, please email help@getadblock.com with a screenshot of what you are seeing and reference this review for prompt assistance. — Kat C., AdBlock Support- Rated 1 out of 5by GiantShoe, 3 months agoWhat idiot at AdBlock thought it would be a good idea for AdBlock to show me popup ads for their premium service? fire that dipshit.
Developer response
posted a month agoWe show a page when we update the extension to remind you of the work we are doing and let you know about any new Premium features. You can disable the page if you'd prefer not to see it: Click the AdBlock icon in the browser toolbar > Gear icon > General tab, and deselect the option "Allow AdBlock to show occasional promotional messages." If you have questions, please reach out to us at help@getadblock.com. — Kat C., AdBlock Support - Rated 3 out of 5by MollyMations, 3 months agoThere is no reason why you needed to refresh every single tab in my Firefox instance at once without warning to spontaneously give me a free trial for a garbage subscription service I did not want
Developer response
posted a month agoIt sounds like you are experiencing unexpected behavior with the extension. Please reach out to us at help@getadblock.com so we can gather more information and address the issue. — Kat C., AdBlock Support - Rated 4 out of 5by dosukoi, 3 months ago
- Rated 5 out of 5by Howard, 4 months ago