Reviews for LastPass Password Manager
LastPass Password Manager by LastPass
Review by random_reviewer
Rated 1 out of 5
by random_reviewer, 3 years agoI have used this extension for several years now, and am finally switching to something else; on my way out, wanted to warn others about why I'm leaving! TLDR: (1) it's no longer working for the purpose I want in terms of helping me log into websites; (2) its new auto-fill/auto-submit behavior is actively putting my login information at risk.
Long version:
I have heard things about data breaches, which has made me nervous, but the issue that pushed me over the edge out of using the service is usability.
The extension has always been a little clunky, not recognizing urls as equivalent even after I entered them as such, logging me out at random, etc., but there has been a recent update that has made the extension not functional on several levels
1: URL recognition and search: it has always been a little dicey about which urls it recognizes (compared to the url you save for the password), but is now significantly worse. This means not recognizing urls that it should, but also "recognizing" urls that don't correspond at all (think autofilling an old neopets password into gmail level of "???") This is made worse by the fact that searching the vault has gotten more difficult: the vault is taking longer to load (sometimes refusing to open entirely), and the search function within the vault is working even more poorly than it used to (I have had to manually search through the vault in the past, but am having to do it much more frequently.)
2: Auto-fill: the extension has started trying to auto-fill login information into websites. I tried to troubleshoot this and have in theory turned the feature off, but it keeps turning itself back on and auto-filling again - which is a problem, because (a) because it is not reliably recognizing websites from the password's url field, it is not reliably auto-filling the correct information (b) it is also doing this with some website fields that are not username/password fields. In addition to filling random fields with random information from my vault, it is not just auto-filling, but auto-SUBMITTING on several websites. I have ended up having to disable the extension to avoid being labelled a bot by the websites I visit; I am also nervous about the potential security implications of lastpass pulling username/password combos from my vault to place in random website fields and press submit. This seems like a really good way to accidentally publish/send my login information for something, which is exactly what I don't want to happen! Since I have now had to disable the extension to navigate the internet, and can no longer rely on it to help me log in, this extension is now both useless and potentially risky for me; giving a heads up to anyone considering installing it to reconsider or at least wait until they have pushed out another update!
Long version:
I have heard things about data breaches, which has made me nervous, but the issue that pushed me over the edge out of using the service is usability.
The extension has always been a little clunky, not recognizing urls as equivalent even after I entered them as such, logging me out at random, etc., but there has been a recent update that has made the extension not functional on several levels
1: URL recognition and search: it has always been a little dicey about which urls it recognizes (compared to the url you save for the password), but is now significantly worse. This means not recognizing urls that it should, but also "recognizing" urls that don't correspond at all (think autofilling an old neopets password into gmail level of "???") This is made worse by the fact that searching the vault has gotten more difficult: the vault is taking longer to load (sometimes refusing to open entirely), and the search function within the vault is working even more poorly than it used to (I have had to manually search through the vault in the past, but am having to do it much more frequently.)
2: Auto-fill: the extension has started trying to auto-fill login information into websites. I tried to troubleshoot this and have in theory turned the feature off, but it keeps turning itself back on and auto-filling again - which is a problem, because (a) because it is not reliably recognizing websites from the password's url field, it is not reliably auto-filling the correct information (b) it is also doing this with some website fields that are not username/password fields. In addition to filling random fields with random information from my vault, it is not just auto-filling, but auto-SUBMITTING on several websites. I have ended up having to disable the extension to avoid being labelled a bot by the websites I visit; I am also nervous about the potential security implications of lastpass pulling username/password combos from my vault to place in random website fields and press submit. This seems like a really good way to accidentally publish/send my login information for something, which is exactly what I don't want to happen! Since I have now had to disable the extension to navigate the internet, and can no longer rely on it to help me log in, this extension is now both useless and potentially risky for me; giving a heads up to anyone considering installing it to reconsider or at least wait until they have pushed out another update!
8,934 reviews
- Rated 1 out of 5by Firefox user 20000394, 15 days ago
- Rated 2 out of 5by Ronnie, a month agoIt does the basics, but is often filling in the wrong fields, and the vault UI is extremely clunky.
- Rated 4 out of 5by superoci, 2 months agoIt's great to have a password manager and works most of the time, although sometimes it doesn't want to fill passwords or passkeys some times. It is worth to mention that LastPass has been breached multiple times in the past, so it is way less reliable than other options like Bitwarden.
- Rated 1 out of 5by Firefox user 13551479, 2 months agoI can't log in because I'm supposed to get an email that never arrives and when I want to report it, I have to log in to be able to do it, damn idiotic.
- Rated 1 out of 5by am, 3 months ago
- Rated 1 out of 5by End, 3 months ago
- Rated 2 out of 5by CC, 4 months agoResponse to their headline "Why millions trust Lastpass": They used to be good, and people dislike change. Business was sold and things changed. I've had my Premium account for years, deleted today. Poorly handled data breaches, excessive data collection, and not listening to users about features nor bugs. This is how you lose the "trust of millions". I will be using Bitwarden and 1Password at work, and 1Password (most feature rich) or Proton (best privacy) at home.
- Rated 5 out of 5by MyKiev, 4 months ago
- Rated 1 out of 5by Firefox user 14972385, 4 months ago
- Rated 3 out of 5by garrettmitchener, 4 months agoData breaches, excessive data collection, and they won't fix important bugs. I have to disable it on several websites because it screws up handling of Yubi keys and it breaks logging into other websites.
- Rated 3 out of 5by ChickyKnight118, 4 months agoGreat add-on! but big problem with the security of your data.
- Rated 1 out of 5by Angelo UK, 5 months agoI would definitely not recommend this extension to anyone. I keeps getting the credentials wrong. I register as a user, and it detects invalid credentials. I open a form, and it autofills details with incorrect values, even if I had disabled this feature yesterday (and confirmed it was disabled). It's really makes it not convenient to use LastPass as password storage platform.
An this is the 4th time in 4 years that I try to use it for work. Colleagues reported nuisances are real and present for them too.
Do not install. - Rated 4 out of 5by Firefox user 19737951, 5 months ago
- Rated 1 out of 5by Jelly Time, 5 months agoUsed to be good, helpful, as of a month or two ago it demands you accept permissions allowing it to stalk your every move on firefox, they want to gather all of your browsing data for absolutely zero benefit or even any difference to your experience, just bonus money for them for selling your data while we wait for their next massive data breach.
Steer clear, keepassxc is a good one to look at instead. - Rated 1 out of 5by Nate, 5 months agoCompletely freezes Firefox when trying to log into sites with a passkey. Time to switch to Bitwarden!
- Rated 1 out of 5by Firefox user 16634215, 5 months agoTrust is everything for a service like a password manager. Especially online. I used to trust LastPass. A lot. Years ago, their customer service was outstanding. At one point, I couldn’t pay my subscription, and a support rep gave me three months free so I could stay with them. That blew me away. I stuck with LastPass for years because of experiences like that.
But trust in your data matters even more. And here, LastPass has failed. Security breaches and data leaks have repeatedly eroded my confidence. Their communication about these incidents has been far from transparent. Sketchy, at best. That alone was a dealbreaker for me.
I started considering alternatives like Bitwarden or local password storage. Procrastination kept me from switching. Until now.
Now, LastPass wants extensive personal data: browsing history, website activity, location, financial info, and other identifying details. Really? None of this is necessary for the current functionality. The features already work perfectly without handing over my entire digital life. And there’s no explanation for why they need it.
This is the end of LastPass for me. For a password manager, data trust isn’t optional. It’s the core. I have none left. - Rated 1 out of 5by Firefox user 19055811, 5 months agoMultiple data breatches, inconsistent form filling and now mass data collection? Thank you for reminding me switch to Bitwarden cause I really needed an excuse to finally uninstall
- Rated 1 out of 5by Firefox user 19703803, 5 months agoI don't agree donating all my personal data with details and browsing activity, to any company to make them richer and me unsafer (remember the data leak?). So I just uninstalled it, there are plenty of password manager options.
- Rated 1 out of 5by elsenfox, 5 months ago
- Rated 2 out of 5by Firefox user 19696306, 6 months agoHow is it that it breaks so many logins? For example any attempt to log in to Github just auto fills the verifier again and again and you can't log in for a long while!!!
- Rated 1 out of 5by Roguefoxx, 6 months agoYou don't need to collect all my data, and now you won't. I've been using LastPass for many years, but with your new data collection requirements I won't participate.
In Vault, go to Advanced Settings>>Export. Verify in Email. Log in. Import CSV in your new manager. I suggest Proton Pass. - Rated 1 out of 5by R1chard, 6 months agoWhy do you need all my data??? This is complete nonsense!!!! I'm a paying user, but when my subscription expires, I'll stop using your services. What happens if you get hacked? The answer is... sorry, we didn't expect that... complete bullshit. Delete all that nonsense and fast!!! People, never buy a LastPass account, go to KeePass, it's free!!! And even better!!!
- Rated 1 out of 5by Guy Incognito, 6 months ago
- Rated 1 out of 5by Firefox user 13492450, 6 months agoJust say no to invasive data gathering. Done with LastPass.
In Vault, go to Advanced Settings>>Export. Verify in Email. Log in. Import CSV in your new manager. I suggest Proton Pass.